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MusicSphere Academy Refund Policy

We understand that cancellations or schedule changes are sometimes inevitable. The following policies are necessary to insure a positive experience for our customers. 

  • Students may cancel a lesson up to 24 hours in advance of its scheduled time with no charge.
  • Lessons cancelled less than 24 hours before the scheduled time may be charged at the normal rate.
  • The instructor may approve a refund for a lesson that is cancelled by the student with less than 24 hours’ notice.
  • If a refund is applicable a processing fee of 5% may apply.
  • All instructor approved refunds are subject to approval by Customer Service.
  • Approved refunds are subject to a 5% processing fee.
  • Students may reschedule the original lesson one(1) time with no associated rescheduling fees