MusicSphere Academy Refund Policy
We understand that cancellations or schedule changes are sometimes inevitable. The following policies are necessary to insure a positive experience for our customers.
- Students may cancel a lesson up to 24 hours in advance of its scheduled time with no charge.
- Lessons cancelled less than 24 hours before the scheduled time may be charged at the normal rate.
- The instructor may approve a refund for a lesson that is cancelled by the student with less than 24 hours’ notice.
- If a refund is applicable a processing fee of 5% may apply.
- All instructor approved refunds are subject to approval by Customer Service.
- Approved refunds are subject to a 5% processing fee.
- Students may reschedule the original lesson one(1) time with no associated rescheduling fees